Thursday, April 26, 2012

Living Up To Your Sales Superstar Potential or Stuck In Mediocrity?

In contrast to our core beliefs of the human race being created equally, the characteristics of Sales Professionals are not equal. There are many different types, and each with varying degrees of achievement. While successful sales professionals are experts in their craft building an extremely lucrative career, some spend their entire careers plagued by mediocrity. Then there are those who struggle to make even a decent living and others who just don't cut it and move on to another career.

The difference between the Sales Superstar and the mediocre or struggling sales representatives always comes down to their frame of mind. It has nothing to do with territory, lead quality, relationship with the boss, or any of the other hundred lame excuses; Sales Superstars simply think and act differently.

If you're thinking: "But I've already perfected my sales process and still haven't increased sales" then you're missing the point, it's about the mindset that makes a 'Sales Superstar' not just the process. I encourage you to review the following with an open mind, honestly assess yourself, and make a conscious effort to incorporate those that may be lacking.

Top Traits of True Sales Superstars:

  1. Engaging, compelling, sense of humor and personable
  2. Authentic, shows genuine interest in their prospects business
  3. Asks questions and attentively listens to really learn
  4. Uncovers surface level needs to get to what really matters
  5. Provides the best solution for client even if it's not necessarily the most profitable for them
  6. Takes the necessary time to think before acting; responds appropriately rather than prematurely reacting
  7. Confident yet humble attitude and behavior; doesn't allow an inflated ego to control situation
  8. Exceptional time management skills, mastering the balance of work and home life
  9. Separates rational business decisions from personal opinions
  10. Self-motivated, passionate, tirelessly driven, determined and continually persistent 
  11. Ability to act as a chameleon, easily mirroring personality traits and mannerisms  
  12. Keeps positive and doesn't take rejection personally
  13. Appreciates and shows respect to their support team
  14. Dependable and responsible: under-promise, over-deliver client service
  15. Has a strong business acumen, knowledgeable and competent in their field
Keep in mind these are not written in any specific order of importance as it is the combination and interaction of the traits working together which influence the overall character of a person. What traits do you believe are inherent in 'Sales Superstars'? Feel free to comment whether you agree or disagree or add any you think are missing in the comments section below.